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Shipping/Return Policies

Shipping Policy:

Thank you for choosing BeachGear.net! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy:

Order Processing:

  • All orders will be processed within 48 hours of being placed, excluding weekends and holidays.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times:

  • Our goal is to ensure that you receive your order in a timely manner. All packages are expected to be delivered within 14 days of the order being placed.

Shipping Costs:

  • Good news! We offer free shipping on all orders with no minimum purchase requirement.

Returns:

  • If, for any reason, you are not completely satisfied with your purchase, we accept returns within 30 days from the date of delivery.
  • To initiate a return, please contact our customer support team at info@beachgear.net
  • For returns, a shipping cost will be deducted from your refund. The deducted amount will be equivalent to the cost of shipping the item(s) to your location.

Lost or Damaged Items:

  • In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately at info@beachgear.net
  • We will work with the shipping carrier to resolve the issue and ensure you receive your items or a refund as quickly as possible.

Note:

  • Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or issues caused by incorrect shipping information.

Return Policy:

We want you to be completely satisfied with your purchase from BeachGear.net. If you are not satisfied or if there's an issue with your order, we are here to help. Please review our return policy below:

Returns:

  • You have 30 days from the date of delivery to initiate a return.
  • To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
  • To initiate a return, please contact our customer support team at [info@beachgear.net]. Provide your order number and details about the item you wish to return. Our team will guide you through the return process.

Return Shipping:

  • Customers are responsible for the cost of return shipping, except in cases where the item received is damaged or incorrect. In such cases, we will provide a prepaid return label.

Refund Process:

  • Once your return is received and inspected, we will notify you via email. We will also update you on the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Deduction for Return Shipping:

  • A shipping cost equivalent to the original shipping charge for your order will be deducted from your refund. This deduction is applicable for all returns, with the exception of damaged or incorrect items.

Exchanges:

  • We currently do not offer exchanges. If you need a different size or product, please initiate a return and place a new order.

Lost or Damaged Returns:

  • We recommend using a trackable shipping service and purchasing shipping insurance when returning items. We cannot guarantee that we will receive your returned item and are not responsible for items lost or damaged during return shipping.

Terms and Conditions ("Terms")

Last updated: 2/24/24

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the BeachGear.net website (the "Service") operated by Stevens Capital Group, LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Accounts:

  • When you create an account with us, you must provide accurate, complete, and up-to-date information at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

Intellectual Property:

  • The Service and its original content, features, and functionality are and will remain the exclusive property of BeachGear.net and its licensors. The Service is protected by copyright, trademark, and other laws of both United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of BeachGear.net

Links To Other Web Sites:

  • Our Service may contain links to third-party web sites or services that are not owned or controlled by BeachGear.net. BeachGear.net has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that BeachGear.net shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

Termination:

  • We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes:

  • We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us:

  • If you have any questions about these Terms, please contact us at info@beachgear.net

We appreciate your business and hope you enjoy your shopping experience with us. If you have any questions or concerns, feel free to reach out to our customer support team at info@beachgear.net. Happy shopping!

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